Terms and conditions

These terms cover use of the RD Trade Network website, customer portal, and shipment records. A contracted rate card, when assigned to your account, is the price list for that account. Public pages do not publish those rates.

A docket is the record of a shipment. Status changes follow the operational sequence stored in the system, and each change is kept as a tracking event. Expected delivery dates are operational targets entered by staff.

Proof of delivery and invoices are files uploaded against a shipment. Only the owning account and authorised staff can download them.

Account credentials are issued by RD Trade Network. You are responsible for keeping the password confidential and for telling us if a user should be disabled.